Declare a dispute

Everoad: your sole point of contact

As a freight forwarder, Everoad is your single point of contact.

If you wish to open a dispute following a problem during one of the transports that you carried out, this one will be thus between Everoad and you.

It is essential to express some concerns on the delivery note!

To open a litigation file, you must:

1. BY EMAIL

• Contact us ( under 48 working hoursafter the date of the dispute) on contact@everoad.com
• Provide all the details that could be useful for your file (commercial purchase invoices, delivery note with reservations, photos etc etc.)

1. AND BY POST

• Send a Registered Letter with an acknowledgement of receipt ( under 48 working hoursafter the date of the dispute ) at 24, rue Petrelle 75009 PARIS
• Provide all the details that could be useful for your file (commercial purchase invoices, delivery note with reservations, photos etc.)

If you have a question, do not forget that our teams are there to guide you via:

• Our email: contact@everoad.com
• Telephone:01 76 44 01 03 
• Chat on our website